Moving from another provider
Your Customer Success Manager moves your menus, classes and settings with you, and plans the switch around your trading days.
How we set you up and support you
Your Customer Success Manager sets you up, helps you launch to families and stays with you after.
Four steps to go live
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Talk to us
We confirm your services, schools and arrangements.
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Set up and train
Your Customer Success Manager builds menus, classes and settings with you, and trains your team.
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Launch to families
We give you the comms to send to parents, with a link and QR code to get the app.
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Go live
First orders come in, with your Customer Success Manager on hand.
Switching to Spriggy Schools
Moving from cash or paper
You'll count less cash and handle fewer paper orders. We train your team and help families get set up.
Who looks after what
We do a lot of the work for you, and there are a few things you look after too.
Spriggy Schools
- Runs ordering and payments for families
- Supports families with the app and payments
- Settles sales weekly
- Provides your Customer Success Manager
The merchant
- Sets menus, prices and ordering times
- Prepares and delivers orders
- Answers questions about food and orders
The school
- Shares the setup link with families
What happens after you go live
Settlement
We pay you every Tuesday for the previous week's successful orders. You'll find every transaction in the portal.
Support
You have one primary Customer Success Manager across your schools, with colleagues as backup. Families get help in the app and the help centre.
“We swapped from another popular school ordering provider to Spriggy Schools. It has been a seamless and enjoyable process.”
Make school days easier, starting here
Talk to our team, get the guides and a demo, or sign up today.